1. Identificação da entidade

1.1 - Ministério:		 Modernização do Estado e da Administração Pública
1.2 - Entidade: AÇAO GOVERNATIVA
2. Caracterização do perfil do utilizador

2.1 - Género		 Feminino
2.2 - Idade Menos de 20 anos
2.3 - Habilitações literárias Ensino básico
2.3.1 - Se na questão anterior respondeu "Outro?", indique qual:  
2.4 - Qual a finalidade do seu acesso ao SGR? Registo de dados
2.5 - Qual a frequência no seu acesso ao SGR? 1 - 2 vezes por mês
3. Avaliação do nível de satisfação

3.1 - Indique o seu grau de satisfação quanto à utilização da aplicação SGR
  Muito insatisfeito Pouco satisfeito Muito satisfeito 
  12345NS/NR
3.1.1 - Acesso ao SGR (tempo de ligação ao sistema) 
3.1.2 - Apresentação gráfica do SGR (ex.º: menus, campos de registo, sequência das operações) 
3.1.3 - Facilidade e flexibilidade na pesquisa de dados 
3.1.4 - Apresentação e clareza de outputs 
3.1.5 - Comentários:
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3.2 - Indique o seu grau de satisfação quanto ao apoio prestado pela DGO, em esclarecimentos e resolução de problemas:
  Muito insatisfeito Pouco satisfeito Muito satisfeito 
  12345NS/NR
3.2.1 - Facilidade no contacto 
3.2.2 - Canais de comunicação utilizados 
3.2.3 - Simpatia nos contactos 
3.2.4 - Celeridade no apoio solicitado 
3.2.5 - Rigor e clareza nas informações prestadas 
3.2.6 - Comentários:
 
3.3 - Indique o seu grau de satisfação quanto ao suporte documental disponível no portal da DGO:
  Muito insatisfeito Pouco satisfeito Muito satisfeito 
  12345NS/NR
3.3.1 - Manual SGR 
3.3.2 - Instruções 
3.3.3 - Comentários:
 
3.4 - Indique o seu grau de satisfação quanto à formação realizada pela DGO, sobre a aplicação SGR:
  Muito insatisfeito Pouco satisfeito Muito satisfeito 
  12345NS/NR
3.4.1 - Utilidade dos conteúdos formativos para o exercício da sua função 
3.4.2 - Competência técnica do(s) formador(es) 
3.4.3 - Oportunidade da formação 
3.4.4 - Comentários:
 
3.5 - Indique o seu grau de satisfação quanto à possibilidade de sugerir melhorias
  Muito insatisfeito Pouco satisfeito Muito satisfeito 
  12345NS/NR
3.5.1 - Possibilidade de sugerir melhorias 
3.5.2 - Comentários:
 
4. Registo de comentários relevantes